Can I get samples from your factory?
Yes, we can provide you samples for evaluate.
What is your main market?
Our main market is North America, where we have 12 years of manufacturing experience.
How about your after-sales service?
Our salespeople have more than 5 years of working experience and will know your problem quickly. Usually we will send new products or accessories to you according to your situation.
What's the delivery time ?
Our usual delivery time is 25 days. If your order is urgent, we can deliver it in less time.
What is the standard of package?
Our standard packaging is neutral without brand, we can do OEM service, customization and design packaging for you.
Do you accept OEM business?
Yes, we are OEM&OEM supplier.
What kind of certificate you have ?
We have ISO9001,ETL,CETL,DLC,FCC,CE ROHS,SAA
What is the warranty for the lights?
All products at least 5 year warranty.
Can we purchase small quantities ?
Yes, we accept small quantity orders, usually MOQ 100pcs.
How do you ship the goods ?
We usually offer FOB terms, or door to door delivery if you need.
Can LED lights be dimmed?
Yes, LED lights can be dimmed. However, not all LED products are compatible with dimmers. It is important to check the product specifications and choose dimmable LED lights if dimming functionality is desired.
Can LED lights be used in outdoor or harsh weather conditions?
Yes, Our outdoor LED lights series are well-suited for outdoor use and can withstand various weather conditions. IP65 waterproof. it is essential to choose LED lights specifically designed for outdoor use to ensure optimal performance and durability.
What is the average lifespan of LED lights?
LED lights are known for their long lifespan. On average, LED lights can last between 50,000 and 100,000 hours, depending on their quality, usage, and operating conditions. This significantly exceeds the lifespan of traditional lighting options.
Are LED lights more expensive than traditional lighting options?
While LED lights have a higher upfront cost compared to traditional lighting options, they offer significant energy savings and longer lifespan. Over time, the cost savings in energy consumption and maintenance can offset the higher initial investment.
All cylinder light can built-in Emergency power supply?
The 5" and 6" size cylinder can built-in Emergency, and the 2.75" can not.Because the size is too small and there is not enough space.